How to get started

The first step to finding the care you need and deserve is to have a 20min free consultation with BAPTI’s Intake Coordinator, Ariana Dulberg, AMFT. Book your free consultation by clicking the red button below.

The purpose of this call is to help you find support with an Associate Marriage and Family Therapist at BAPTI, or provide you with outside referrals if needed.

If there is a particular therapist you would like to work with, please mention their name. Feel free to read our therapist profiles if you would like a better understanding of the different areas of expertise and interest our therapists offer.

Alternatively, you can also call BAPTI’s Intake Line at (925) 284-2298, or email the Intake Coordinator at therapy@bapti.org.

Our general response time is one to two business days.

Fees

BAPTI offers affordable sliding scale therapy and counseling. We discuss fees upfront so that you are clear on what your rate is before your first session. Our standard fee is $160, and we also provide sliding scale fees (depending on your financial need and therapist availability).

We don’t want financial hardship to be an obstacle to receiving the care you need. For that purpose, in 2018 BAPTI established the Mental Health Equity Fund (MHEF) in order to allow our therapists to provide subsidized services to low-income clients who would otherwise not be able to afford high-quality psychotherapy services.

Insurance

We do not bill insurance directly, however your therapist can provide you with a superbill for submission to your insurance.

To find out if your insurance offers reimbursements for therapy or teletherapy services, please contact them directly.

Be sure to ask if your plan covers mental health services provided out-of-network, and by an associate therapist.

Kindly note that whenever insurance is used for psychotherapy, the treatment is viewed as “medically necessary.” This means that it will require the documentation of a diagnosis. Other personal information may also be required for reimbursement by your insurance provider.

Cancelations

Your therapist will discuss their cancellation policy with you during your first appointment.

COVID precautions

Therapy sessions are available in person and online. For in person sessions, our office is taking the following precautions to minimize the risk for our clients and therapists, and to help slow the spread of the coronavirus.

• Office seating in the waiting room and in therapy rooms has been arranged for appropriate physical distancing.

• Our therapists can wear masks if requested.

• Our therapists maintain safe distancing.

• Restroom soap dispensers are maintained and everyone is encouraged to wash their hands.

• Hand sanitizer that contains at least 60% alcohol is available in the therapy rooms and the waiting room.

• Physical contact is not permitted.

• Tissues and trash bins are easily accessible. Trash is disposed of on a daily basis.

• We do our best to stagger appointment times so all clients don’t arrive on the hour.

Good Faith Estimate

• You have the right to receive a “Good Faith Estimate” explaining how much your medical and mental health care will cost. 

• Under the law, health care providers need to give patients who don’t have insurance or who are not using insurance an estimate of the expected charges for medical services, including psychotherapy services. 

• You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency healthcare services, including psychotherapy services. 

• You can ask your health care provider, and any other provider you choose, for a Good Faith Estimate before you schedule a service. 

• If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill. Make sure to save a copy or picture of your Good Faith Estimate.

• For questions or more information about your right to a Good Faith Estimate, visit www.cms.gov/nosurprises.